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  1. Itaú Global Wallet
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  3. What should I do if...?

What should I do if...?

  • What should I do if ...my card is lost or stolen?
  • What should I do if ...my Itaú Global Wallet Card is not working at a retailer or at an ATM?
  • What should I do if...there are transactions on my Itaú Global Wallet Account which I didn’t make?
  • What should I do if...I’ve filed a dispute and my funds still aren’t restored to my Itaú Global Wallet Account?
  • What should I do if ...I don’t receive all the cash I requested from the ATM?
  • What should I do if ...my device is unrecognized and requires validation?
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