Login to your Itaú Global Wallet Account Centre to report the card lost/stolen and order a replacement card. Review the pending and posted transactions on your Itaú Global Wallet Account, and in the event you identify an unauthorised transaction, download the Dispute Resolution Form here, complete it and email it to our Dispute Team.
Articles in this section
- What should I do if ...my card is lost or stolen?
- What should I do if ...my Itaú Global Wallet Card is not working at a retailer or at an ATM?
- What should I do if...there are transactions on my Itaú Global Wallet Account which I didn’t make?
- What should I do if...I’ve filed a dispute and my funds still aren’t restored to my Itaú Global Wallet Account?
- What should I do if ...I don’t receive all the cash I requested from the ATM?
- What should I do if ...my device is unrecognized and requires validation?